Maximum Casino Contact

There’s several ways for players to reach Maximum Casino support team. This section explains the available channels, working hours, and what to expect when contacting the casino.

Customer Support Options

Players can choose from multiple contact methods, depending on their needs.

Live Chat

• Accessible directly on the official website.
  
• Provides the fastest response time.
  
• Typically available 24/7 for instant assistance.
  

Email

• Official support address: [email protected]

• Best suited for account-related queries, document submission, and verification (KYC/AML).
  
• Responses may take longer compared to live chat but are more detailed.
  

Phone Support

• Telephone contact: +44 1294 620803
  
• A direct option for players who prefer voice communication.
  

When to Contact Support

The Maximum Casino support team can assist with a variety of issues, including:

• Login and registration problems
  
• Account verification for KYC or AML checks
  
• Bonus activation or promo code troubleshooting
  
• Payment delays or failed transactions
  
• Technical glitches in games or the Android app

Languages of Support

At present, Maximum Casino confirms support in English. If other languages are available, they are not listed in the provided materials.

Mobile and App Support

Players using the Maximum Casino’s Android app can access customer service directly via the built-in live chat function. For iOS users, the mobile browser version offers the same support tools, including chat, email, and phone contact.

Responsible Contact Notes

It is important to note that Maximum Casino is not licensed by the UKGC. This has several implications for UK players:

• You do not have access to UKGC dispute resolution schemes.
  
• GAMSTOP self-exclusion does not apply to this casino.
  
• Support is limited to the casino’s internal contact channels only.
  

FAQ: Maximum Casino Contact